Privacy Policy

1. Overview

Twinkle Software respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you contact us, use our website, or engage our software development services.

2. Information we collect

We may collect information such as:

• Name, email address, company name, and other contact details you provide.
• Project requirements, business goals, and other details shared in enquiries.
• Technical and usage information collected through standard website analytics or server logs.
• Information needed to provide development, deployment, support, or consulting services.

3. How we use information

• Respond to enquiries and communicate with prospective or existing clients.
• Assess project fit, prepare proposals, and deliver services.
• Improve website performance, security, and user experience.
• Comply with legal obligations and protect our business interests.

4. Sharing of information

We do not sell personal information. We may share information with service providers, professional advisers, or infrastructure partners where reasonably necessary to run our business, deliver services, or comply with law.

5. Data retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including communication, service delivery, security, legal, and record-keeping requirements.

6. Security

We take reasonable technical and organisational steps to protect information against unauthorised access, loss, misuse, or disclosure. However, no system or transmission method can be guaranteed to be completely secure.

7. Your rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal data, or to object to certain processing activities. You can contact us using the contact form on our website.

8. Contact

For privacy-related questions, please use our contact form.